MLB Ballpark App Reviews

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Mobile ticketing feature needs revamping

The app itself looks great, but I couldnt get it to do what I downloaded it for. Im going to an As spring training game today, and I cant get the tickets to appear in my app so I dont have to print them out to attend the game (which I ended up doing anyway after about 20 minutes of frustration). Im a D-Backs fan, so I selected the D-Backs as my favorite team upon downloading the app. I go to check my ticket account and see that I dont have any D-Backs tickets in my wallet. So I go back, select the As as my favorite team, go to the wallet, login to my As account (which I didnt even know I had) and find that the tickets arent in the wallet, even though I added them using the MLB website on my computer. I should just be able to buy tickets - no matter who my team is - have them automatically added to my wallet, fire up the app, have a very easy to locate "tickets" button to click on, and find all the tickets Ive ever purchased through the MLB. I consider myself to be pretty technology savvy and I couldnt figure it out. Lets make this app more user friendly guys.

Great for fans

Love the journal and food ordering to my seat.

Horrible

Fix the location to while using it keeps wearing the battery down the regular mlb app has the while using feature

Old version was better

Have used this app for several years and, in general love it. But I especially liked the ease and convenience of being able to add tickets to the iPhone passbook which is no longer an option. I had been looking forward to being able to access my tickets without having to unlock my screen but instead not only will I need to unlock the screen, it will be necessary to navigate to the app, then each ticket individually for scanning. Nothing like slowing things down at the gates. Would have rated a 5 star but for this change.

Location is always on or off

Please fix the location services to "while using app". No way youre going to kill my battery.

Time Zone

The time zone always shows as EST even though Im in central. Pretty annoying.

Great update!

Great update. I love the seat map and view option. Very user friendly. Some good improvements on an already awesome app!

Location Services

Please add location "only when using app" option! Just like the MLB app has.

Awesome

Food delivery for when I attend games. Stadium check ins that log my game history. Very cool app!

Apple wallet

Since the last update was able to add tickets to my Apple wallet. Unable to now. Not sure if its just the Royals or every team.

Was ok until update

For some reason the app constantly says unable to load data now, when logged in or not to my account. Never had this issue before. Other than that, works great.

Update

What happened with the update all I get is unable to update please try again that should not happen

Location Always On

Love the App, hate that location services are either Always On or Off. Please fix this.

Needs work asap

I cant download my tickets to my Apple wallet, not very good since they dont issue season ticket holders paper tickets anymore.

No Wallet Integration?

Doesnt work with Wallet anymore?? Boooooooo!

Apple Wallet

Ever since update unable to download tickets from ballpark app to Apple wallet.

Terrible Integration w/ MLB team accounts

I already have an MLB account with the Padres, this tries to make you create yet ANOTHER MLB account to login. Downloaded the App now immediately deleting.

Meh.

Everytime I log in it says I have a poor network connection.. Everytime. Maybe its just a poor app.

Cannot access passbook

Tried to send tickets to passbook for opening day (Royals) and nothing happens!

Horrible user experience. Needs addressing IMMEDIATELY.

THIS APP IS ATROCIOUS. Since most MLB teams now only offer digital tickets, this is a huge concern, especially when many of the Wi-Fi and LTE networks around the stadiums are jammed. This app is nearly worthless. I had to wait in the longest, slowest line of all time to get my tickets printed at one of the five open windows on opening night in KC. Not only that, but Ive tweeted, emailed and called MLB, but no one can give any guidance as to why we have to use this crappy app. I cant even add the tickets to my apple passbook. Infuriating customer experience. Please fire the person responsible for this.

  • send link to app